TERMS OF SERVICE
- REGISTERED ADDRESS AND COMPANY DETAILS
Urbanature Distilling Co. (“Urbanature”) is operated and managed by the directors of Urbanature Distilling Co. (Pty) Ltd.
Urbanature’s website, www.urbanature.co.za, is owned and operated by Urbanature Distilling Co. (Pty) Ltd. Technical support is provided by a third party service provider appointed by Urbanature Distilling Co. (Pty) Ltd to act on behalf of the company.
The registered address is Shop 3A, Corner of Lenchen South and South Street, Zwartkops, Centurion, Gauteng.
- USER POLICY
Please note that by using this website you are bound to these terms and conditions stated herein and form the basis of an agreement between you as user and Urbanature Distilling Co.
By accessing this site, you must be:
- Of legal age for purchasing and consuming alcoholic beverages in accordance with the regulations of your country of residence.
- In a country which permits the sale and consumption of alcoholic beverages.
- Aware of how to consume alcohol responsibly.
You agree that use of this website and any related services is at your own risk and that Urbanature Distilling Co provides no warranties regarding the website or the Content whether express or implied, arising by law or otherwise, including that relating to any Content that may be regarded as objectionable, indecent or offensive.
- TERMS OF SERVICE
The following Terms of Service is applicable when you visit our website:
Urbanature offers our website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated in these Terms and Conditions and on our website.
By visiting our website you expressly agree with and accept the following policies and notices as available on our website:
- Privacy Policy
- Delivery and Returns Policy
Any new features, tools, pages or future additions to our website or store shall be subject to these Terms of Service.
Urbanature reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
- PRODUCTS AND SERVICES
Urbanature may offer some products from time to time that may be exclusively available through our website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We may also offer some of our products from time to time exclusively available and limited as part of a loyalty programme, subscription service, exclusivity club or supporters club. We reserve the right to offer these products exclusively to the customers associated with these programmes or clubs.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction, and to exercise this right on a case-by-case basis as decided by Urbanature at our own discretion.
We reserve the right to limit the quantities of any products or services that we offer at our own discretion and to ensure a quality service and products to all our customers should the need arise.
We reserve the right to change descriptions of products or product pricing at our sole discretion at any time without notice, and as the need arise.
Product images used on our website may differ from the actual product from time to time. We will do our best to ensure that all our descriptions, imagery and colours will always reflect the product that the customer receive.
We reserve the right to discontinue any product at any time. The discontinuation of such products will be communicated to all our customers and general public through a notice on our websites, via email notification to registered customers and through our social media accounts. Any offer related to any product or service made on this site is void once discontinued.
- CHANGES TO SERVICES AND PRICING
Urbanature reserve the right to change prices for our products on our website at our own discretion and without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
- ADMINISTRATION OF ORDERS
Urbanature reserve the right to refuse any order that is placed through our website should we reasonably believe or confirm that such order violate our Terms of Service, or any of our other policies, or is in contradiction to any laws within the Republic of South Africa.
We reserve the right to make changes to orders or apply restrictions should we reasonably believe or confirm that such order violate our Terms of Service.
In the event that we cancel or make a change to an order, we will attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was placed.
By using our Service, you declare that the information you provided during the process of making a purchase on our website is accurate, complete and truthful. We reserve the right to accept that any information provided by you are accurate and truthful.
You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, as the need arise so we can fulfil your order to the best of our ability and within the terms of our policies.
We will take no responsibility if an order is not completed as a result of incorrect information provided during the order and purchasing process.
- THIRD PARTY LINKS
Certain content, products and services available via our Service may include link to and from third-party sites.
We acknowledge that third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.
- SUGGESTIONS, COMMENTS, SUBMISSIONS AND FEEDBACK
In the event that a customer or user any specific suggestions, comments, submissions, feedback, creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise, and whether at our request or not, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We will be under no obligation to maintain any comments in confidence, pay compensation for any comments, or to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right.
You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website.
You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
- ERRORS, OMISSIONS AND/OR INACCURACIES
From time to time there may be information on our website or in the Service that contains typographical errors, omissions and/or inaccuracies that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information at any time without prior notice and without liability to any party that have or may use pour Service.
- PROHIBITED USES OF THE SERVICE
All users of the Service agree and accept that they use our Service in compliance to the conditions and prohibitions set out in our policies available on our website.
You are further prohibited from using the site or its content for any unlawful purpose that is regulated and governed in terms of local, regional, national and international laws and regulations.
- INDEMNIFICATION
You agree to indemnify, defend and hold harmless Urbanature Distilling Co. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
- CHANGES TO TERMS OF SERVICE
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website and communicating such via email to registered users and via our social media profiles.
It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
- CONTACT US
If you have any questions about these Terms of Service, please contact us at: info@urbanature.co.za.